How to use HealthHub Caregiver Service to grant access to my Health Records

Updated: Mar 8



How to use HealthHub Caregiver Service to grant access to my Health Records online


Are You a Caregiver in Singapore ?


You are a caregiver, if you care or support an elderly person who is may be frail, sickly or homebound person. In addition this person may require long term care for 1 or more common chronic conditions such as diabetes, stroke, hypertension among others.

As a result, your care recipient may require assistance in daily living activities, such as bathing, feeding, toileting, transfers and walking. Providing long term care, is often an arduous activity due to the resources required and the nature of tasks involved in care provision.

HealthHub in Singapore a (National Digital Health Portal) has now launched a new service to help the Caregiver cope with the challenges of caregiving by providing a wide range of digital health services

  1. Access Your Health Records such as Discharge Informatio, Health Screenings, Immunisation/Vaccinations, Lab Test Results and Vitals.

  2. Check your Test Results

  3. View Your Appointments

In the Directory Section You can also

  1. View certified doctors in Singapore

  2. View nurses in Singapore

  3. Locate Eldercare services.

The Caregiver Service Introduction Video




Why do you need this service ?

This new digital health service is introduced to help your caregiver, (family member, next-of-kin or friend) with convenient access to your health records and therefore help them better manage your health with you.


Who can use this ?

This service is available to all Singaporeans or Permanent Residents aged 21 years old and older.


How to use it ?

Overview

The user (Care Receiver) must grant access to the potential Care Giver 1st), once that happens, the user will receive an e-mail notification that he/she has been nominated for this service.

After which the Care Giver has to login and accept the role that has been granted, before the data can be seen.

Giving Access to Health Records to my Caregiver

The 1st thing you need to do as a Care Recipient is to start the HealthHub app (IOS, Android) or go to the HealthHub web site. And you should see this starting screen below




HealthHub Home Page screenshot


Family & Friends Health & Granting Access to Your Health Records

Now Click on the myHealth Button near the bottom, and click on the Grant Access to Your Health Records. on the screen shot below.




HealthHub Family and Friends Health Grant Access to Your Health Records screenshot


Login to Singpass for access.

Now login using your singpass in the screenshot below.




HealthHub Singpass Login screenshot


Select My Caregivers function

Upon successful login, you will now be able to select the My Caregivers function to proceed in the screenshot below.



Select MyCaregivers screenshot


List of existing Caregivers.

Shown below is an example of an existing list of caregivers




List of Caregivers screenshot


Adding a Caregiver

Adding a care giver is a 2 step process

  1. Step 1. Verify the NRIC

  2. Step 2. Providing the Caregiver details and specifying the information to be shared




Step 1 Verify Caregiver NRIC screenshot




Step 2 Caregivers screenshot


As you can see in the above screenshot, you can decide what kind of information is shared with your caregiver.

E-Mail Notification

Your potential Caregiver should receive an e-mail similar to the one shown below.



Consent Notification screenshot


Getting Access as a Caregiver to Your Care Receivers Health Records

Getting Started as a Caregiver on HealthHub

For your CareGiver to be able to view your Health Records. they must login and accept the new role, as per the screenshots below.



Logon Family Friends screenshot


Add a Family or Friend



Family Friend Health Add screenshot


Verify the Family / Friend



Verify Family screenshot


Add a Profile Picture



Add Family/Friend Profile screenshot


Care Receiver Details screenshots



Care Receiver Results screenshot


Care Receiver Screening Results



Screening Results screenshot


Care Receiver Lab Test Results



Lab Test Results Screenshot


Care Receiver Vitals



Vitals Screenshot


So there you have it, how to use the HealthHub Caregiver Service !

Comments

If you know where the hard to find pokemon is, please help the rest of us in the comments section.

Reference

  1. Read More : Caregiver Support Groups in Singapore

  2. Read More : Eldershield Programme by MOH

  3. Read More : Foreign Domestic Worker Grant (FDW)

  4. Read More : Senior Mobility and Enabling Fund (SMF)

  5. Read More : Work Permit for Foreign Domestic Worker

  6. Read More : Certificate in Caregiving of the Elderly & Disability Programme

  7. Sites : HealthHub Caregiver Service Site

  8. Sites : AIC Singapore

  9. Sites : Community Health Assist Scheme (CHAS)

  10. Sites : National Council for Social Services (NCSS)

Credits

  1. Source : HealthHub Singapore


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